Satisfied Customers

Companies that use DMM include powerful companies in energy production, energy distribution, food processing, industry, fisheries, real estate maintenance, data centers, and municipalities.

In an NPS satisfaction survey among customers, the question was asked, "How likely are you to recommend DMM to friends, colleagues, or anyone who asks?" and respondents were asked to justify their answers.

The survey was sent to next-in-command, with a response rate of 64%. Based on the responses, the NPS score was calculated to be 72, which is classified as "World-class, indicating exceptional customer loyalty and satisfaction."

72

NPS Satisfaction Survey
– World-Class Score

Keeps excellent track of equipment, ongoing tasks, as well as available spare parts and their value.

Good service and solution-oriented mindset.

The service is personal and excellent.

Good software, outstanding service.

Our experience with DMM as a company and the responsiveness of its staff has been very positive.

The service has been and continues to be excellent and responsive.

The service and attitude of the staff are very good. The system is absolutely brilliant.

They address requests or issues immediately and resolve them quickly and effectively.